Bike4All Privacy Policy
Privacy information for Bike4All users.
Privacy Policy
This Privacy Policy applies exclusively to the collection and processing of personal data carried out by the BIKE4ALL application, a platform for valuing avoided carbon emissions that rewards sustainable behaviors, developed by CEiiA - Centre for Engineering and Product Development.
This page aims to inform visitors about our policies regarding the collection, use, and disclosure of personal information if someone decides to use our service.
By choosing to use our service, you agree to the collection and use of information in accordance with this policy. The personal information we collect is used to provide and improve the service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be found in the BIKE4ALL application, unless otherwise defined in this Privacy Policy.
Who is Responsible for Processing Personal Data
CEiiA is the entity responsible for collecting and processing the personal data collected with the BIKE4ALL service.
Collection and Use of Information
When using the services available in the BIKE4ALL application, we will use certain user data obtained in different ways and at different times. For a better experience, we may require certain personally identifiable information, including location data.
We will use the personal data provided when creating a user account:
We will also use other information we may learn through your use of the service:
The information we request will be retained and used as described in this Privacy Policy. The BIKE4ALL app also uses third-party services that may collect information used to identify you.
Links to the privacy policies of third-party service providers used by the BIKE4ALL app:
To refer to all the above information and any other we may have about you, we use the term "Personal Data".
Full name, password, email address, phone number, address, and tax identification number.
Your location, IP address, trips taken, internally assigned ID code, navigation within the platform (access dates and times, clicks, etc.), hardware, software, and browser used.
Purpose
The processing of your personal data is necessary for the use of the mobility services available in the BIKE4ALL app, to gather feedback on user experiences, improve and optimize the product, and calculate and reward users for avoiding carbon emissions resulting from the adoption of sustainable mobility modes.
What Rights Do You Have and How to Exercise Them
As a user of the BIKE4ALL app, you have a set of rights to decide and control how we use your personal data. These rights can be exercised at any time and free of charge via the email: dadospessoais@ceiia.com. Specifically, you have the following rights:
Access
You can request confirmation of whether we are using your personal data; if so, we will also inform you about what data we have, how we use it, with whom we share it, how long we keep it, and whether profiling is being done, among other details.
Rectification
You can request changes to your personal data to ensure it is accurate and up to date. You should always keep your user's account data updated. You can do this via: Bike4All@ceiia.com.
Deletion
You can request the deletion of your personal data: (i) when it is no longer needed for the purposes for which it was collected, (ii) when you withdraw your consent, if the data is only processed based on that consent.
Restriction
You can request temporary restriction of your data usage: (i) if you believe your data is inaccurate, until it is verified or updated, (ii) if it is no longer needed for the purposes mentioned above, (iii) if you object to its use for any of the purposes listed in section 3 of this Privacy Policy.
Portability
You can request that we provide your data directly to you or to another entity, in a structured, commonly used, and machine-readable format, whenever technically feasible.
Complaint
You can file a complaint with the competent data protection authority. In this case, it is the National Data Protection Commission (CNPD).
Objection
You can object to the use of your data for any of the purposes listed in section 3 of this Privacy Policy.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so we can take appropriate action.
Privacy Policy Updates
We may update our Privacy Policy from time to time. We recommend visiting this page periodically for any changes. We will notify you of any updates by posting the new Privacy Policy on this page. This policy is effective as of 2024-04-24.
Contact Us
If you have any questions or suggestions about our Privacy Policy, feel free to contact us at: x4us@ceiia.com.